Privacy Policy

Clude Inc. Privacy Policy

PRIVACY POLICY

Clude, Inc., its app and its websites (“we”, “our” or “us”) believe that your privacy is very important.  This Policy outlines the types of personally identifiable or Personal Information and data that we will collect from you through our app and the associated online and mobile websites (collectively, the “App”), and how we will use and when we might disclose such information and data to third parties.  Your use of this App and submission of information to us constitutes your consent to this Privacy Policy.  This Privacy Policy is effective as of January 1, 2013 and was last modified on January 1, 2013.

Personal Information and Usage Data that we collect

1. Your Personal Information

If you choose to open an account with our App, we may collect your name, email address, physical address, and date of birth.  The foregoing information is referred to herein collectively as your “Personal Information.” We only collect your Personal Information if you choose to submit it to us. You represent and warrant that all Personal Information you provide us is true and correct and relates to you and not to any other person.

2. Your Friends’ Information

If you choose, you can select our “Find Contacts” feature when contacting your friends through the App.  This will give us access to your friend’s personal information through (i) the contacts list or address book on your device, (ii) third-party social media sites; (iii) manual entry by you or (iv) a search of users on Clude, whichever you choose. 

In the event you send a text or email from your personal account when contacting a friend though the App, you understand and agree that you are responsible for any charges that apply to communications sent from your device.

3. Messages

If you exchange messages with others through the App, we may store these messages in order to deliver them and allow you to manage them. With respect to any messages sent via SMS text message, we may log your phone number, phone carrier, and the date and time that the message was processed. Please note that carriers may charge recipients for texts that they receive.

4. Location

If you enable your computer or mobile device to send us location information, we may collect and store such information. You may be able to change the settings on your computer or mobile device to prevent it from providing us with such information.

5. Information from Third Party Sites

If you so choose, we may receive information from Facebook, Yelp or other social media sites to make it easier for you to create an account on the App and invite friends.

6. Activity and Usage Data

We may collect and store information related to your use of the App (“Usage Data”), such as your computer’s IP address, date and time of your visit to our App, the type of browser you use, the URLs you visited before landing on the App and to which you went afterwards, unique device identifier, the phone numbers and names of businesses that you may call through the Site, the pages you view and other usage information, whether or not you submit Personal Information to us.  Usage Data will not reveal your identity or be linked to you personally.

7. Cookies

We may also use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use the App and provide features to you so that we can improve our services and our App. From this we may learn what web pages you visit and how various App features are used (if any). Cookies will not reveal your identity or be linked to you personally. 

Our servers, which may be hosted by one or more third parties, will store you’re the information described above and may record your Usage Data. 

Use of the Personal Information and Usage Data that we collect

We may use your Personal Information and Usage Data to help us learn more about your and your friends’ preferences and to enhance your experience. We may also use your Personal Information in order to contact you to promote our App and to provide personalized content and information to you and others, which could include online ads, information about specials offered by our partners or other forms of marketing. In the event that we send you advertising or marketing materials, we will provide you with the opportunity to opt-out of receiving such materials in the future. You may also opt-out of receiving such materials at any time in accordance with the instructions provided in this Privacy Policy. 

Usage Data may also be used by us for administrative, analytical, research, optimization and other purposes, and this data in aggregated, anonymous form may be shared with third parties who provide such analytical, search and other optimization services. 

If you invite a friend to join or send a friend a Clude request, we may use and store your friends' contact information and ordering information for both the immediate request and any future requests made to that friend. 

Disclosure of the Personal Information and Usage Data that we collect

We will not sell, rent or transfer your Personal Information, except as otherwise indicated herein. 

We use the services of third parties who will have limited access to your Personal Information to be used for specific purposes.  These purposes may include marketing assistance, customer service, and data analysis. The third parties we contract with for these purposes will be authorized to use your Personal Information only for the purposes for which the party was engaged.

We may disclose your Personal Information or other information collected if required by law or court order, if the information relates to actual or threatened harmful conduct, to investigate and/or take action against illegal activity, suspected abuse or unauthorized use of the App, or to protect the property or safety of others.

In connection with any sale of our company or any line of business (including the assets relating thereto), customer information generally is one of the transferred business assets, and such customer information (including your Personal Information) will be transferred or sold to the acquirer in the event of any such sale or disposition of any or all of our business.

Your Rights

We ask that you keep the Personal Information that you provide to us current and that you correct any information you have provided us by contacting us at info@cludeme.com

If you wish to opt out of further communications from us, or if you wish to review, delete and/or revise the Personal Information we have stored about you, please contact us with your specific request at info@cludeme.com; provided, however, that we reserve the right to retain an archive of such Personal Information for a commercially reasonable time to ensure that its deletion does not affect the integrity of our data and we further reserve the right to retain an anonymous version of such information.

You can decline to permit cookies in your browser, but in that case we cannot promise you that all App features will function properly as a result.

If you use the App, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account.

Partnerships and External Sources

Our App may link to external sites beyond our control. This privacy policy covers only the way we treat the Personal Information and Usage Data we collect on our App. By accessing any external sites, you are agreeing to the privacy policies of those sites.  Please understand that the external sites may have different policies with respect to the collection, use and disclosure of your Personal Information.  We have no control over and are not responsible for the privacy practices of such third parties.  Therefore, you are encouraged to review the privacy policies of all third party websites.  Without limiting anything in the following section, we are not liable in any way for the actions, inactions or policies of any external website.

Children

The App is not intended for the use of children. We do not knowingly collect or use any Personal Information from children under the age of 13 and hereby specifically prohibit any user under the age of 13 from providing us with any Personal Information.  If you are a parent of child under 13 years of age and you believe your child has provided us with Personal Information, please contact us at info@cludeme.com and we will delete the information from our system

If you are between the age of 13 and 18, please obtain your parents’ permission prior to registering with our App or providing us with any Personal Information.

Changes

We reserve the right to change this Privacy Policy at any time. In the event we make material changes to this Privacy Policy, such policy will be re-posted in the “Privacy” section of our App with the date such modifications were made indicated on the top of the page. Therefore, please review this Privacy Policy from time to time so that you are aware when any changes are made to this Privacy Policy. Your continued use of the App after such change constitutes your acceptance of any such change(s), and if you do not accept any changes, you may choose not to use the App or opt out by sending us an appropriate notice.

Security

It is entirely your choice whether or not you provide Personal Information to us.  We have put in place physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, maintain data security, and correctly use the Personal Information we collect online. We take reasonable precautions to protect our customers' Personal Information against loss, misuse, unauthorized disclosure, alteration, and destruction. We use a secure server whenever receiving and transferring your Personal Information on our site. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information that you transmit to us or from us, and you do so at your own risk.. We cannot ensure or warrant the security of any information you transmit to us by email and you do so at your own risk.

When we use third parties to assist us in processing your Personal Information we take reasonable steps to require that they comply with this Privacy Policy and otherwise protect your Personal Information.

If there is a breach of security involving your Personal Information from our App, we will inform you immediately and take commercially reasonable steps to rectify such breach.

If you believe your Personal Information is being improperly used by us or any third party, please immediately notify us via e-mail at: info@cludeme.com.

In the event you choose to establish an account with us, you should not share your login information with anyone. 

Non-US Residents

This Privacy Policy is governed by California law, excluding its provisions on choice of law. This App is intended for the use of U.S. entities and individuals and runs on U.S.-based servers, and we make no attempt to comply with the privacy (or security) policies of any country other than the United States.  If you are visiting from the European Union (EU) or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and by providing your personal data you consent to: (1) The use of your personal data for the purposes identified above in accordance with this Privacy Policy; and (2) The transfer of your personal data to the United States as indicated above.

Legal Disclaimer

This App operates AS-IS, and we do not represent or warrant that the App will be available at all times, or that your use of the App will be uninterrupted or error-free. We are not responsible for your ability to access this App, or for matters beyond our control. We will use commercially reasonable efforts to protect your Personal Information, but cannot assure that it will not be inadvertently disclosed.

If you have any general questions about our Privacy Policy, please contact us at info@cludeme.com.